Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM
Check-Out: 10:00 AM

Property and Cancelation Policies:

This cancellation policy is for Direct Bookings only:
Up to 14 days out - Full refund, there will be a $25 plus taxes per room cancellation fee.
between 14 and 7 days out - 50% of reservation refunded.
Within 7 days of arrival, no refund.
Cancellations must be made by email in order to process your refund and are as follows: Up to 14 days out - Full refund, there will be a $25 plus taxes per room cancellation fee. between 14 and 7 days out - 50% of reservation refunded.
Within 7 days of arrival, no refund.
In the Case of Smoke/Fire/Natural Disaster: The above Cancellation Policy stands at all times. It is the responsibility of the guest to acquire trip or travel cancellation insurance through your chosen provider. In the Case of Smoke/Fire/Snow Storms/Road Conditions/Weather/Natural Disaster: The above Cancellation Policy stands at all times. It is the responsibility of the guest to acquire trip or travel cancellation insurance through your chosen provider.

TERMS AND CONDITIONS

Reservations: Your lodge room is guaranteed upon booking; however specific rooms cannot be guaranteed.
Check-in / Check-out: Check-in time is from 4:00pm. We offer a self check in service in case there isn't a member of staff at reception upon arrival.
We are the 3rd and last lodge on the street. Angle park opposite the main entrance, overflow parking is round the back.
Quiet Time: 10pm – 7am. Please be considerate and respectful to other guests.
Smoking: All units are strictly non-smoking. A $300.00 fine will be incurred for smoking in rooms.
Our property is a smoke-free environment outside of designated areas.
Pet Policy: This policy is for dogs; other pet types may be permitted upon approval prior to booking and may be subject to additional restrictions. Pets cost an additional $25.00/dog per night. Maximum of 2 dogs per room, no size restrictions. Pets are only allowed in specific, pet-friendly rooms, and may be restricted in certain common areas. Pets are not to be left unattended in rooms unless kennelled. Any disturbances, such as barking, should be curtailed by owners. Guests are responsible for cleaning up after their pet(s), including poop pick-up and for following relevant local by-laws. Guests are responsible for all property damages and/or personal injuries resulting from their pet. Guests agree to indemnify and hold harmless the lodge, its owners, and its operators from all liability and damage suffered as a result of the guest’s pet.

The lodge reserves the right to charge guest’s account commensurate to the cost of such damages. Housekeeping, linens, and dishes: Daily housekeeping is not provided. Each unit will be equipped with adequate linens and towels for each stay, at one towel per guest. We encourage our guests to be eco-minded and re-use towels and linens throughout their stay. An additional fee of $200.00 will apply for extra house-keeping and cleaning upon checkout, such as dishwashing. Soiled rooms and beds: Guests of rooms which are soiled (such as beds) will be subject to a $200.00 charge to your credit card. This includes excess mud, bike grease, urine, and excrement from humans or animals.Property damage: Guests are responsible for the cost of any missing or damaged items in their rooms, and may be charged accordingly upon check out. If you notice damage in your room upon checking in, please notify the staff within 2 hours. Any unreported, previous damages may cause additional charges to current guests.
Lost or Stolen Property: We are not responsible for any lost or stolen items anywhere on the property.
Bookings: Bookings are guaranteed upon receiving a valid credit card and full payment. Deposit: 50% deposit is required for booking your stay.
Payment: Winston Lodge accepts Mastercard, Visa, cash, and debit as payment forms. However, you must have a credit card upon check-in.
All accommodation rates are quoted in Canadian dollars and are subject to all applicable taxes and fees.
Hot Tub & Sauna: Use of hot tub or sauna is at own risk. We are in no way liable for discolouration of clothing, or slip/falls. If you use the hot tub you need to have signed a waiver and therefore agree with these statements and can no longer hold us accountable.